Privacy Policy

1. Introduction and Platform Structure

Welcome to MY AI TASK. This Privacy Policy ("Policy," "Privacy Policy," or "Privacy Statement") describes how the Service Provider, operating the MY AI TASK platform ("Platform," "Service," "we," "us," or "our"), collects, uses, stores, shares, discloses, processes, and protects your personal information and data when you access, browse, register for, or otherwise utilize any aspect of the Platform. It is of critical importance that you understand and acknowledge that MY AI TASK is not, and does not purport to be, a registered corporation, company, limited liability company, partnership, joint venture, or any other form of legally recognized business entity or corporate structure under the Companies Act, 2013 of India, the Indian Partnership Act, 1932, or any other applicable corporate, commercial, or business legislation or regulation.

The Platform is maintained, operated, developed, and provided by the Service Provider, an individual operating independently, in conjunction with team members who assist in various operational, technical, administrative, and support capacities related to the Platform's functionality, maintenance, development, and operational activities. The Service Provider and team members do not operate as a corporate entity, and this fundamental structural characteristic informs and governs all aspects of data collection, processing, storage, and protection as described in this Privacy Policy.

By accessing, browsing, registering for, or otherwise utilizing the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and consent to the collection, use, storage, sharing, disclosure, and processing of your personal information as described herein. If you do not agree with any provision of this Privacy Policy, you must immediately discontinue your access to and use of the Platform. Your continued access to or use of the Platform following any modification, amendment, or update to this Privacy Policy shall constitute your express acceptance of such modifications, amendments, or updates.

2. Information We Collect

The Service Provider collects, receives, processes, and stores various categories of information about you when you access, browse, register for, or use the Platform. This information may be collected directly from you, automatically through your use of the Platform, or from third-party sources. The categories of information we may collect include, but are not limited to, the following:

2.1 Personal Identification Information: We may collect personal identification information that can be used to identify, contact, or locate you, including but not limited to your full name, email address, mailing address, telephone number, date of birth, gender, occupation, employer information, professional qualifications, and any other information that you voluntarily provide to us during the registration process, account creation, profile setup, or through your use of the Platform.

2.2 Account and Authentication Information: We may collect information related to your account creation, registration, and authentication, including but not limited to your username, password (which is encrypted and stored securely), account preferences, security questions and answers, authentication tokens, session identifiers, and any other information necessary for account management, security, and access control purposes.

2.3 Payment and Financial Information: When you make purchases, acquire credits, subscribe to services, or engage in any financial transactions through the Platform, we may collect payment and financial information, including but not limited to payment method details (such as credit card numbers, debit card numbers, bank account information, digital wallet information, or other payment instrument details), billing addresses, transaction history, purchase records, subscription details, and other financial information necessary to process payments and manage your account. Please note that payment processing may be handled by third-party payment processors, and your payment information may be subject to their privacy policies and practices.

2.4 Usage and Technical Information: We may automatically collect technical and usage information about your access to and use of the Platform, including but not limited to your Internet Protocol (IP) address, device identifiers, browser type and version, operating system and platform, device type and model, screen resolution, time zone setting, language preferences, browser plug-in types and versions, referring and exit pages, clickstream data, page views, time spent on pages, search queries, access times, dates of access, error logs, crash reports, performance data, and other technical and usage metrics and analytics data.

2.5 Content and User-Generated Information: We may collect, store, and process content, information, data, documents, files, text, images, or other materials that you upload, submit, provide, input, or generate through the Platform (collectively, "User Content"), including but not limited to documents you upload for analysis, text you input into our tools, queries you submit, and any other content or information you provide in connection with your use of the Platform's features and functionalities.

2.6 Communication Information: We may collect information related to your communications with us, including but not limited to customer service inquiries, support requests, feedback, comments, suggestions, complaints, and any other communications you send to us through email, contact forms, chat interfaces, or other communication channels.

2.7 Location Information: We may collect, directly or indirectly, information about your general geographic location, including but not limited to your country, region, city, or approximate location, which may be derived from your IP address, device settings, or other technical information.

2.8 Cookies and Tracking Technologies: We may use cookies, web beacons, pixel tags, local storage, session storage, and other similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with the Platform. For more detailed information about our use of cookies and tracking technologies, please refer to our Cookie Policy.

3. How We Use Your Information

The Service Provider uses the information collected about you for various purposes, including but not limited to the following:

3.1 Service Provision and Platform Operations: We use your information to provide, operate, maintain, improve, develop, and enhance the Platform and its features, functionalities, tools, and services. This includes processing your requests, fulfilling your orders, managing your account, authenticating your identity, providing customer support, responding to your inquiries, and ensuring the Platform's functionality, performance, and availability.

3.2 Content Processing and AI Services: We use your User Content and input information to process, analyze, generate, create, or provide AI-powered services, tools, and outputs as requested by you. This includes feeding your content into artificial intelligence systems, machine learning models, and other computational systems to generate outputs, analyses, recommendations, summaries, or other results. Your content may be used to train, improve, or enhance our AI systems and models, even after the immediate processing is complete.

3.3 Payment Processing and Financial Management: We use your payment and financial information to process transactions, manage subscriptions, handle billing, prevent fraud, verify payment methods, collect payments, issue refunds (where applicable), and manage your account's financial aspects. Payment processing may be handled by third-party payment processors, and your payment information may be shared with such processors as necessary for transaction processing.

3.4 Communication and Notifications: We use your contact information to communicate with you about your account, transactions, service updates, Platform changes, security notices, administrative messages, promotional offers, newsletters, and other communications related to the Platform. We may send you email notifications, in-app messages, push notifications, or other forms of communication as necessary or permitted by applicable law.

3.5 Analytics, Research, and Improvement: We use your information for analytics, research, statistical analysis, and improvement purposes, including but not limited to understanding how users interact with the Platform, identifying usage patterns, analyzing trends, measuring Platform performance, improving user experience, developing new features, optimizing existing functionalities, and conducting research and development activities.

3.6 Security and Fraud Prevention: We use your information to detect, prevent, investigate, and respond to security threats, fraudulent activities, unauthorized access attempts, abuse, violations of our Terms of Service, or other illegal or harmful activities. This includes monitoring for suspicious activities, verifying identities, enforcing security measures, and protecting the Platform, users, and Service Provider from harm.

3.7 Legal Compliance and Enforcement: We use your information to comply with applicable laws, regulations, rules, codes, standards, legal processes, governmental requests, court orders, subpoenas, or other legal obligations. We may also use your information to enforce our Terms of Service, Privacy Policy, or other agreements, policies, or guidelines, and to protect our rights, property, or safety, or the rights, property, or safety of users or third parties.

3.8 Business Operations and Management: We use your information for general business operations, administration, management, record-keeping, accounting, auditing, reporting, and other operational purposes necessary for the Service Provider's business activities and Platform management.

4. Information Sharing and Disclosure

The Service Provider may share, disclose, transfer, or otherwise make available your information to third parties in the following circumstances:

4.1 Service Providers and Business Partners: We may share your information with third-party service providers, contractors, consultants, business partners, vendors, or other entities that assist us in operating, maintaining, developing, or providing the Platform or services related thereto. These third parties may include, but are not limited to, cloud hosting providers, payment processors, email service providers, analytics services, customer support platforms, software development tools, and other service providers who perform services on our behalf. These third parties are contractually obligated to use your information only for the purposes for which it is shared and to protect it in accordance with this Privacy Policy and applicable law.

4.2 Artificial Intelligence and Machine Learning Systems: Your User Content and input information may be shared with, processed by, or transmitted to third-party artificial intelligence systems, machine learning platforms, cloud computing services, API providers, or other technology services that we utilize to provide AI-powered features and functionalities. These third-party AI systems and platforms may be operated by independent third parties and may be subject to their own privacy policies and data processing practices. By using the Platform, you acknowledge and consent to such sharing and processing.

4.3 Legal Requirements and Law Enforcement: We may disclose your information if required to do so by applicable law, regulation, rule, legal process, court order, subpoena, governmental request, or other legal obligation. We may also disclose your information if we believe, in good faith, that such disclosure is necessary to comply with legal requirements, respond to governmental requests, enforce our Terms of Service or other agreements, protect our rights, property, or safety, protect the rights, property, or safety of users or third parties, prevent fraud or other illegal activities, or respond to emergency situations.

4.4 Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other business transaction involving the Service Provider or the Platform, your information may be transferred, assigned, or otherwise disclosed to the acquiring entity, successor entity, or other party involved in such transaction, subject to the terms of this Privacy Policy.

4.5 With Your Consent: We may share your information with third parties when you have provided your explicit consent or authorization for such sharing. You may withdraw your consent at any time by contacting us, but such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

4.6 Aggregated and Anonymized Information: We may share aggregated, anonymized, de-identified, or statistical information that does not personally identify you with third parties for research, analytics, marketing, or other purposes. Such information cannot be used to identify you personally.

5. Data Security and Protection Measures

The Service Provider implements various technical, administrative, and physical security measures, safeguards, and controls designed to protect your information from unauthorized access, use, disclosure, alteration, destruction, or loss. However, please be advised that no method of transmission over the Internet, method of electronic storage, or security measure is completely secure, and we cannot guarantee absolute security of your information. Despite our efforts to protect your information, there is always a risk of unauthorized access, use, disclosure, alteration, or loss of information.

Our security measures may include, but are not limited to, encryption of data in transit and at rest, secure authentication mechanisms, access controls and authorization protocols, firewalls and intrusion detection systems, regular security assessments and audits, secure coding practices, employee training and background checks, and other industry-standard security practices. However, the effectiveness of these security measures depends on various factors, and we cannot guarantee that your information will be completely secure from all threats, vulnerabilities, or security breaches.

You acknowledge and agree that you are responsible for taking appropriate measures to protect your account credentials, including your username, password, and any other authentication information. You should not share your account credentials with anyone, and you should use strong, unique passwords and enable additional security features, such as two-factor authentication, when available. The Service Provider shall not be liable for any loss or damage resulting from your failure to protect your account credentials or from any unauthorized access to your account resulting from your actions or omissions.

6. Data Retention and Deletion

The Service Provider will retain your information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required or permitted by applicable law, regulation, or legal obligation. The retention period for different types of information may vary depending on the nature of the information, the purpose for which it was collected, legal requirements, business needs, and other relevant factors.

We may retain certain information even after you delete your account or discontinue your use of the Platform, including but not limited to information necessary to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, maintain security, or for other legitimate business purposes. We may also retain aggregated, anonymized, or de-identified information that cannot be used to identify you personally for analytical, research, or other purposes.

When information is no longer needed for the purposes for which it was collected or as required by applicable law, we will take reasonable steps to delete, destroy, or anonymize such information. However, please note that deleted information may remain in backup systems, logs, or other records for a certain period before being permanently deleted, and we may not be able to delete information that has been shared with third parties or that is subject to legal retention requirements.

7. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have certain rights regarding your personal information, including but not limited to the right to access, review, update, correct, delete, restrict, or object to the processing of your information, the right to data portability, the right to withdraw consent, and the right to lodge a complaint with a supervisory authority. However, please note that the specific rights available to you may vary depending on your location and applicable data protection laws.

To exercise any of these rights, you may contact us at the email address provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe, subject to applicable law and any limitations or restrictions that may apply. However, please note that we may need to verify your identity before processing your request, and we may refuse or limit certain requests if they are not legally required, would violate others' rights, would compromise security, or would be unduly burdensome.

You may also have choices regarding the collection and use of certain information, such as opting out of certain cookies or tracking technologies (subject to the limitations described in our Cookie Policy), adjusting your account settings, or unsubscribing from marketing communications. However, please note that limiting the collection or use of certain information may affect your ability to use certain features or functionalities of the Platform.

8. Third-Party Services and Links

The Platform may contain links to external websites, services, or resources provided by third parties, or may integrate with or utilize third-party services, applications, or platforms. This Privacy Policy does not apply to such third-party websites, services, or resources, and the Service Provider is not responsible for the privacy practices, policies, or content of such third parties. We encourage you to review the privacy policies and practices of any third-party websites, services, or resources that you access through or in connection with the Platform.

The Platform may utilize third-party services for various purposes, including but not limited to payment processing, analytics, advertising, cloud hosting, AI processing, email delivery, and customer support. These third-party services may collect, use, store, or process your information in accordance with their own privacy policies and practices, which may differ from this Privacy Policy. The Service Provider is not responsible for the privacy practices, policies, or data handling of such third-party services.

9. Children's Privacy

The Platform is not intended for, designed for, or directed to children under the age of 18 (or the age of majority in your jurisdiction, if higher). The Service Provider does not knowingly collect, solicit, or retain personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete such information from our systems as soon as reasonably practicable. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, including but not limited to India and other countries where the Service Provider, team members, service providers, or third-party systems are located or operate. These countries may have different data protection laws, regulations, or standards than your country of residence. By using the Platform, you consent to the transfer, storage, and processing of your information in such countries, subject to the terms of this Privacy Policy and applicable law.

The Service Provider will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is transferred, stored, or processed. However, please note that data protection laws in other countries may not provide the same level of protection as the laws in your country of residence, and you acknowledge and accept this risk.

11. Changes to This Privacy Policy

The Service Provider reserves the right to modify, amend, update, or change this Privacy Policy at any time, with or without prior notice, in its sole and absolute discretion. Any modifications, amendments, updates, or changes will be effective immediately upon posting on the Platform, unless otherwise stated. Your continued access to or use of the Platform after any such modifications, amendments, updates, or changes constitutes your acceptance of the modified, amended, updated, or changed Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, store, share, and protect your information. The "Last updated" date at the top of this Privacy Policy indicates when this Policy was last revised. Material changes to this Privacy Policy may be communicated to you through email, in-app notifications, or other means, but we are not obligated to provide such notice, and your continued use of the Platform constitutes your acceptance of any changes.

12. Limitations and Disclaimers

While the Service Provider strives to protect your information and maintain its privacy and security, you acknowledge and agree that: (a) no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information; (b) the Platform may contain links to third-party websites or services that are not under our control, and we are not responsible for their privacy practices; (c) your information may be accessed, used, or disclosed by unauthorized parties despite our security measures; and (d) the Service Provider shall not be liable for any loss, damage, harm, or consequence resulting from or arising out of unauthorized access to, use of, disclosure of, alteration of, or loss of your information, except as may be required by applicable law.

The Service Provider disclaims, to the fullest extent permitted by applicable law, any and all liability, responsibility, or obligation with respect to the privacy, security, or protection of your information, except as expressly set forth in this Privacy Policy or as required by applicable law. Your use of the Platform and provision of information is at your own risk, and you are solely responsible for ensuring that you are comfortable with the collection, use, storage, sharing, and disclosure of your information as described in this Privacy Policy.

13. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding this Privacy Policy, our privacy practices, or our handling of your information, please contact the Service Provider at myaitasks@gmail.com. We will attempt to respond to your inquiry within a reasonable timeframe. However, please note that the Service Provider does not guarantee a response to any inquiry, and any response provided is for informational purposes only and does not create any legal obligation, relationship, or duty between you and the Service Provider.